Hiring a company to fix your precious equipment is not an easy thing to do. You need to make sure that the industrial automation repair company that you hire knows how to do things and are versatile in what they do. Moreover, you cannot just hire the first company you get to know about via references or research until you are satisfied that it is of some good to you.
Ask them some peculiar questions about your machine:
If you want to check their knowledge base, then you can ask some good questions about the machine to check their grasp on it. This will help you in interviewing them. If they know the answers, then you are good to go and If they don’t, then you need to find someone who does.
Ask them about their experience in fixing such machines:
Mostly, companies train their staff for troubleshooting and repairing tasks. And then, these people go around from one to the other, fixing similar models of machines. However, if given an updated version of the same machine, they won’t be able to fix it. So, you want to ask them if they know how to undergo display repair for your machine model and if they have handled something like this before.
Ask them the price:
If the machine still has its warranty intact, then your investment will amount to nil.
